1. How long does it take for delivery?
For most of the orders, we need about 5 to 7 business days for delivery since we have received the payment from you.
2. Will the produces be delivered to my door?
Yes, we will send the shoes direct to your door by courier.
3. Can I have the courier tracking number for reference?
Yes, the courier tracking number will be forwarded to you when your produces have processed our country's customs declaration.
4. Can I have compensation if my PACK has missed?
Yes, if the courier lost your pack, you can have 100% replacement, we will resend the products to you.
5. What shall I do if the pack blocked by customs?
Yes, if the pack blocked by customs in your country, you need to try to get the pack yourself, we will offer any help that we can do to help you to get your parcels from the customs office.
6. What the MIN order on-site?
No min order request
1) Order from website or you can send us by email:
*item number + quantity
* Quantity you want
* details of CONSIGNEE (Name, Address, zip code, city, country, email +tel no.)
2) We will confirm your order and request the total amount to be paid. All prices include the shipping cost.
3) After receiving the payment, we will send the goods ordered to the Consignee.
4) We will send you the tracking number after shipment effected. Normally it will be 3 days after receipt of payment.
5) Normally the package will be delivered within 10 days (sometimes it can be delivered faster). It depends on where you are located.
6) We would appreciate if you can feedback when you receive the package.
7. We prefer to pay via. Western Union, Bank Transfer, Paypal and Money Gram.
If you have any further questions or require assistance, please feel free to contact me and We will be pleased to assist.